Mental Health Resources


SJCC Case Management Services​

SJCC Case Management Services is a free and confidential support service offered to all currently enrolled students. This service is designed to support students who are experiencing some measure of distress in their lives. 

Some indicators that you would benefit from Case Management Services are if you are currently experiencing any of the following: 

  • Stress
  • Anxiety​
  • Depression 
  • Mood Swings
  • Traumatic Experiences
  • Loneliness and Isolation
  • Grief/Loss
  • Sexuality- Related Issues
  • Relationship Problems
  • Addictive Behaviors
  • Academic Distress
  • Eating Concerns
  • Difficulties with Focus and Concentration
  • Cultural adjustment


Call even if you are not sure if we can help – we will connect you with the right support.

​Important Note: Sometimes students worry that seeking help or support may mean they are "crazy" or "weak". Recognizing that we may benefit from support, and making a plan to reach out to someone and deal with our issues effectively, is actually a way of building inner strength and empowerment.

when the world comes crashing at your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your happiness
when your circumstances are great
we are more than capable
of sharing your pain​


(from Rupi Kaur, the sun and her flowers, 2017)

How Do I Make an Appointment with the Case Manager or Make a Referral?


Call: You may call the Case Manager, Sophia de la Fuente, directly at (408) 288-3151. If the Case Manager does not answer, you may leave a message on the confidential voice mailbox, and the Case Manager will return you call as soon as possible.

Email: You may email the Case Manager directly at Please provide your name and state that you would like to make an appointment. Please refrain from providing confidential details about your specific situation in the email, as it is a not a completely secure form of communication.

Drop-In Hours: The Case Manager holds drop-in hours on a weekly basis. Please refer to the calendar posted on the outside of the clinic doors for drop-in times. Please note that while you do not need an appointment to attend drop-in hours, you will be seen on a "first come first serve" basis. Drop-in hours change on a monthly basis.

Faculty & Staff

Submit an Electronic Referra​l: If you know of a student who would benefit from Case Management services, please submit a Person of Concern Form​ utilizing the online Maxient system. This is a more secure referral process than sending an email.​

Call: You may call the Case Manager directly at (408) 288-3151. If the Case Manager does not answer, you may leave a message on the confidential voice mailbox, and the Case Manager will return you call as soon as possible.

How Does Case Management ​ Work?

  • Once a referral has been submitted, the Case Manager will schedule an initial intake session with you.
  • During the initial intake, you will be asked to sign an informed consent in order to provide care and/or possible treatment. 
  • The Case Manager will discuss with you what you are experiencing, and current stressors that are impacting how you feel.
  • We then work collaboratively to create a plan for support, which may include:
    1. Connecting you to off-campus resources
    2. Providing you short-term crisis counseling
    3. Referring you to on-campus, longer-term (up to 1 academic year) therapy through our SJCC Psychological Services Program with our licensed psychologist, Dr. Florence Wang.

Urgent Concerns or Mental-Health Related Crises

The Case Manager is available during a mental health crisis if not already occupied providing services to another student. Please call the Case Manager directly at (408) 288-3151, or stop by the Health Clinic and ring the doorbell to inquire as to whether the Case Manager is available.

PLEASE NOTE: The Case Manager is only available during regular business hours. If there is an urgent concern, please call your local police by dialing 911 or the SJCC Police Department at (408) 270-6468 and/or go to your nearest hospital emergency room.


Additional Mental Health Resources for Students, Faculty and Staff




Sophia de la Fuente, 

Case Manager

Phone: (408) 288-3151




The Case Management Office is located in the
Student Center Health Clinic 
(1st floor, SC-109C)​

SJCC Supporting Page
San Jose City College