Planning, Research and Institutional Effectiveness


Stock photo of hands referring to business reports.

SJCC RPIE provides institutional research for all college functions, programs, services, and activities throughout the continuous assessment and analysis of student needs. 

The program supports and coordinates the development and maintenance of an institutional strategic planning and program review process to meet compliance with state, federal, district and college requirements; ensures the accuracy of accrediting commission, state and federal reports on student outcomes to ensure continued and enhanced funding; organizes and supports accreditation activities. 

It conducts a variety of research activities to support the college's mission, strategic planning, and initiatives and respond to research and data requests from the campus community.

 Educational Master Plan

What is an Educational Master Plan?

The Educational Master Plan (EMP) will provide vision, direction, and a defined achievable future for San Jose City College for the next 10 years by establishing specific goals and strategies for academic and career education programs, and student services. The EMP is a core component of integrated planning for the college and acts as the main plan for aligning the college's annual and operational plans, programs, grants, and initiatives to its mission, vision, and values.

 five Institutional Goals

The following overarching goals were established in consideration of the College's Mission, Vision and Values, Student Equity Framework, and SJCC's Strategic Plan 2019-2024. The EMP Steering Committee conducted a detailed review and analysis of a wide range of college and regional data was conducted, including quantitative and qualitative data.

EMP Planning Documents

Click Here for SJCC's 2021-2031 Educational Master Plan

College Planning Documents

Hanover In-Depth Interviews- Students in Special Programs (PDF)

Hanover In-Depth Interviews- Students Not in Special Programs (PDF)

Hanover Regional Environmental Scan and Trend Analysis (PDF)

SJCC Educational Master Plan 2015 (PDF)

SJCC Educational Master Plan Survey (PDF)

SJCC EMP Addendum 2020 (PDF)

SJCC FMP Addendum 2020 (PDF)


SJCC Program Awards and Transfer (PDF)

SJCC Strategic Plan 2019-2024 (PDF)

SJCC Student Equity Data (PDF)

SJCC Vision for Success Data Trends (PDF)

EMP Steering Committee

Educational Master Plan Steering Committee Members

Dr. Rowena M. Tomaneng College President 
Dr. Joyce Lui Dean Research, Planning, and Institutional Effectiveness 
Claudia Amador EMP Classified Professional Coordinator 
Dr. Elizabeth Pratt Vice President Academic Affairs 
Dr. Lena Tran Vice President Strategic Partnerships and Workforce Innovation 
William Garcia Vice President Student Affairs 
Roland Montemayor Past Vice President Student Affairs 
Christopher Hawken Vice President Administrative Services 
Daniel Garza Director of Marketing and Communications 
Dr. Rene Alvarez Dean Academic Success and Student Equity 
Young Nguyen Supervisor College Technology Support Services  
Joe Andrade Facilities Manager 
Dr. Edina RutlandDirector Student Accessibility Services
Judith Bell President Academic Senate and Past Vice President Academic Senate 
Alejandro Lopez Past Academic Senate President 
Lezra Chen-Portillo Past Faculty Chair, Instructional Policies and Curriculum Committee 
Andres Rodriguez Faculty Co-Chair Instructional Policies and Curriculum Committee 
Thuy Cao Faculty Co-Chair Instructional Policies and Curriculum Committee 
Dr. Shusaku Horibe Research and Planning Analyst 
Andrea Lopez President Classified Senate
Yesenia Ramirez Vice President Classified Senate Vice President 
Carla Esquivel Magana Program Specialist Counseling 
Amaria Rodgers Past President Associated Student Government
Yesenia Hernandez Puente Student 
Cara Parker UMOJA Student 
Martha Perez Belardes Student Accessibility Services Student

EMP Timeline of Activities Fall 2020 to Fall 2021

December 2020
  • EMP Steering Committee & Timeline developed
  •  Preliminary communication to constituencies and participatory governance committees
  • Hanover Research contracted for Environmental Scan & Trends Analysis and Focus Group with Special Programs 
January 2
  • Part-Time Project Staff identified
  • Request/appoint EMP Steering Committee Members
  • Sample Educational Master Plans reviewed  
February 2021
  • Finalize EMP Steering Committee (including appointments)
  • Managers & Supervisors (listening session)
  •  Survey developed and distributed to College Community
March 2021
  • Engage community partners and advisory boards (listening sessions)
  • EMP Steering Committee meetings scheduled (2) to review results of listening sessions and campus survey
April 2021
  • EMP Steering Committee review of Environmental Scan and Labor Market Data completed by Hanover Research & District
  • EMP holds ½ day Retreat to review external data and internal student equity data, goal setting begins based on program reviews and assessment of Strategic Plan goals  
May 2021
  • Goals setting continues  
  • Communicate updates to the campus community (constituencies and participatory governance committees)
June 2021
  • EMP Writing Team identified and draft outline developed by co-Chairs
July 2021
  •  EMP Writing Team begins a draft
August 2021
  • Continue writing EMP draft
  • Provide College update at Professional Development Day 
September 2021
  • Complete EMP draft
  • Presentation EMP Steering Committee
  • Presentation All Managers
  • Presentation at September 24th Governance Retreat 
  • Update College Advisory Council
October 2021
  • Presentation to All Managers
  • Presentation and EMP Draft Review to Academic Senate
November 2021
  • Presentation and EMP Draft Review to Academic Senate, Classified Senate, and Associated Students 
  • Approvals from Academic Senate and Classified Senate
  • College Advisory Council 
  • First Read and Presentation to Board of Trustees
December 2021
  • Second Read and Approval Board of Trustees
  • Finalize edits & layout


EMP Timeline of Activities Fall 2020 to Fall 2021

Date Meeting Title Time 
Monday, March 1, 2021 Educational Master Plan (EMP) Committee 1 PM–2 PM 
Monday, March 15, 2021 Educational Master Plan (EMP) Committee 1:30 PM–3 PM 
Monday, March 29, 2021 Educational Master Plan (EMP) Standing Committee 1 PM –2 PM 
Wednesday, March 31, 2021 SJCC EMP Townhall-Employees 12 PM–1 PM 
Wednesday, March 31, 2021 SJCC EMP Townhall-Students 1 PM–2 PM 
Friday, April 16, 2021 Educational Master Plan (EMP) Standing Committee 1 PM–2 PM 
Monday, April 26, 2021 Educational Master Plan (EMP) Standing Committee 1 PM–2 PM 
Friday, May 14, 2021 Educational Master Plan (EMP) Standing Committee 1 PM–2:30 PM 
Monday, May 24, 2021 Educational Master Plan (EMP) Standing Committee 1 PM–2 PM 
Monday, June 21, 2021 Educational Master Plan (EMP) Standing Meeting 9 AM–11 AM 
Monday, August 16, 2021 Educational Master Plan (EMP) Writing Team 4 PM–5 PM 
Tuesday, August 24, 2021 Educational Master Plan (EMP) Writing Team 9 AM–10:30 AM    
Friday, September 10, 2021 Educational Master Plan (EMP) Standing Committee 1 PM–2:30 PM 


To review the work completed thus far by the EMP Steering Committee, please click here. 


  • Build accreditation activities into local practices
  • Improve organizational capacities to use the internal report tool (CROA)
  • Improve data access and support for decision-making


We provide research consulting, support, facilitation and technical assistance to college faculty, staff, administrators and students. We also provide support for accountability reporting related to accreditation, state/federal requirements and grants. Our services include:

  • Lead and facilitate accreditation activities
  • Conduct college-wide research for institutional planning
  • Serve on campus committees as data support
  • Provide consultation on research design
  • Assist with evaluation of programs
  • Design reports and dashboards
  • Provide support for Program Review
  • Design and assist administering surveys
  • Conduct focus groups and interviews
  • Offer workshops and training on various topics related to research and institutional effectiveness

To request research/data services, please contact Dean of RPIE Joyce Lui (, x3270) or Research Analyst Shusaku Horibe (, x3519).


1.     District Resources

CROA (Colleague Reporting and Operational Analytics)

Repository for internal reports, such as Enrolled Student Contact List, Graduates Contact List, Course Section Success/Completion by Term Report. Also, serves as Business Intelligencereporting tool for those who need to query and design their own custom reports. To request access, contact our office.

District Research Office

Fast Facts: Brief summary of enrollment and student characteristics for SJCC, and the district.

Results from Community College Survey of Student Engagement (CCSSE): Administered every other year during the Spring term, the CCSSE survey asks about student engagement, a key indicator of learning.

2.     Statewide Resources

California Community College Chancellor's Office DataMart (CCCCO DataMart)

Provides wide array of basic information about students, courses, student services, outcomes, faculty and staff for all community colleges in California.

Student Success Metrics (New in 2019)

Provides a holistic view on student success. Organized around common goals such as adult education/ESL, short-term career education, and degree/transfer, the metrics capture progression along students' educational journey from recruitment to completion, transfer, and the workforce.

Student Success Scorecard (will be replaced by Simplified Metrics in 2019)

The Scorecard is a performance measurement system that tracks student success. The data tell how well colleges are doing in remedial instruction, job training programs, retention of students and graduation and completion rates. Data is shown disaggregated by gender, age and ethnicity. The Scorecard will be replaced by the Simplified Metrics in 2019.

LaunchBoard – Community College Pipeline Dashboard

Community college offerings, student characteristics, milestones, completion, and employment outcomes to support program review and planning.

LaunchBoard -  Adult Education Pipeline Dashboard

Comprehensive, multi-level data on student demographics, enrollment, outcomes, types of services received, and employment using new adult education data and accountability metrics.

LaunchBoard -  Strong Workforce Program Dashboard

Completion and employment data for examining long-term outcomes.

LaunchBoard – Guided Pathways Dashboard

First-year momentum points for evaluating college redesign efforts.

CTE Outcome Survey (CTEOS)

A statewide study to assess employment outcomes of students who have participated in career technical education (CTE) coursework at California Community Colleges. Includes a dashboard to explore the data.

DataQuest (K-12 Data from California Department of Education)

Provides reports about California's K-12 schools and districts.

3.     UC/CSU Resources

CCC to CSU Transfer

Provides CCC to CSU Transfer by program/school and institution of origin.

CCC to UC Transfer

Provides CCC to US Transfer by program/school and institutions of origin.

CSU Institutional Research and Analysis

Provides statistical reports for California State Universities.

UC Info Center

Provides data on University of California System.

4.     Nationwide Resources

Integrated Postsecondary Education Data System (IPEDS)

Data on enrollment, program completion, graduation rates, faculty and staff, finances, institutional costs and student financial aid. Can be used to compare our college to other similar institutions nationwide.

American Fact Finder

Access point for the Census Bureau's data. Provides tools to look up, view and deliver data, reports, tables, maps and fact sheets on United States population, economy and industry statistics. Searchable by large and small scale geographies (e.g. states, counties, zip and census tracts).


Dean of Research, Planning and Institutional Effectiveness / Accreditation Liaison Officer

Joyce Lui
(408) 288 3270

Research Analyst
Shusaku Horibe
(408) 288 3519

Submit Research

Data Request

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San Jose City College