Mental Health Resources
SJCC CASE MANAGEMENT &
Mental Health Counseling
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The Case Manager & Mental Health Counselor are not crisis response & are not first responders. If this is a life threatening emergency, call 911. If on-campus call campus police (408) 270-6468. |
Mental Health Counseling:
- Brief and time limited invidual sessions with a therapist on campus to SJCC students taking at least 1 class during the summer session.
- Issues that can be addressed include:
- stress management
- family pressures
- establishing healthy coping skills
- relationship issues
- sadness
- burnout
- withdrawal or isolation
- worry
- Mental Health Counselor
- Shireena Dubey, LMFT
- (408) 288-3724
- Shireena.Dubey@sjcc.edu
- Location: Robert N. Chang Student Center, Counseling Department, Second Floor, Room SC-201
- Summer 2025 (June 16-July 24) Hours:
- Tuesday & Wednesday 9:00 am - 4:30 pm, Thursday 9:00 am-1:00 pm
- How to schedule an appointment:
Call Student Health Services at (408)288-3724 or come in person to Student Health Services.
Case Management:
Case Management is not available during the summer. Please consider a community resource listed below to access immediate mental health support:
- Crisis Text Line is a free, system-wide texting lifeline available to all students, faculty, and staff. This service is specially tailored for the California Community College system; trained crisis counselors are available 24/7 to listen, support, and guide students and staff through any challenge they may face. Text "COURAGE" to 741741 to connect with a compassionate listener who understands the unique pressures of college life.
- Call or text to 988 to be connected the the Suicide and Crisis Lifeline or use the online chat.
-
Location: Robert N. Chang Student Center, Student Health Services, First Floor, Room SC-109
- Case Manager
- Elisse Reyna, LCSW
- (408) 288-3724
- Elisse.Reyna@sjcc.edu
- Summer 2025 Hours:
- Not available during summer
- How to schedule an appointment:
Appointments not available during summer.
Community mental health & Crisis resources
Call or text 988 (669, 408, 650 area codes)
Open 24/7, confidential, & free
800-704-0900 select language and then select 1
Open 24/7, confidential, & free
Free, available 24/7 and confidential text-based crisis counseling.
Text Renew to 741741 (English)
or
Hola to 741741 (Spanish).
Please call 1-800-704-0900 and press 1 or 988 (408, 669, 650 area codes) and ask for the TRUST program if you or someone around you is experiencing concerning mental health or substance use symptoms.
All residents 18 and over eligible regardless of insurance type and insurance status.
De-escalation, symptom support, intervention, stabilization, medical and behavioral health screening, and connection to resources provided.
The field response team can provide support over the phone and/or can respond in the community.
No law enforcement involved
Available 24 hours 7 day a week
SJCC does not endorse any of the following resources.
These organizations do not bill insurance & require an out-of-pocket fee for each visit. Typically, the fee is on an income-based sliding fee scale and will be determined during intake.
3490 The Alameda Santa Clara, CA 95050 Call Centralized Intake Department (408) 850-6145 Mon-Fri 9 am-5 pm or Register online.
6529 Crown Boulevard, Suite D San Jose, CA 95120 Call (408) 972-0200 and select option 3 or email intakes@avccounseling.org
YWCA Silicon Valley Healing Center
375 S. 3rd St. San Jose, CA Call (408) 295-4011 ext 3151 or email therapyintake@ywca-sv.org
5150 El Camino Real, Building C, suite 150 Los Altos, CA
Call 650-961-9300
Income-based sliding fee scale: Intake $25 and up, Weekly sessions $5 and up
Languages: Spanish & English. Arabic, Cantonese, & Mandarin based on therapist availability. f. Lighthouse of Hope Counseling Center
1515 Partride Ave. Sunnyvale, CA
Call (408) 589-2030 for an intake
**Income-based sliding fee-scale or private insurance based on insurance coverage
Languages: English & Spanish
Kaiser Mental Health And Wellness Services
- For a mental health appointment in San Jose call (408) 972-3095.
- Use the link above to find a comprehensive list of what number to call to make an appointment based on city.
- If you have Kaiser insurance you may be able to access free self-care apps (CALM, Ginger, Mystrength). Check the link below to see if you qualify.
- Kaiser offers Behavioral Health classes
- Call (408) 363-4843 to ask about registration
- List of Kaiser Behavioral Health Classes
Do you have Active MediCal insurance?
a. Call 1-800-704-0900, select language and then select 2 to ask for a referral to mental health services.
b. ask your current health provider for a referral
c. Access the Behavioral Health Navigator Program
- Offers Peer Navigators to provide personalize assistance to get help for behavioral health needs, peer guidance, and connection to County and Community based resources.
- Email: BHNavigator@hhs.sccgov.org
- Call 1-800-704-0900, option 4
- Drop in Centers:
- Behavioral Health Urgent Care 871 Enborg Ct. San Jose
- Zephyr Self Help Center 1075 E. Santa Clara St. San Jose
Various Community Resources
Crisis support, housing including emergency shelters and supportive services to survivors and those currently experiencing domestic violence.
24/7 Crisis line: (408)279-2962
- Homeless Prevention System Referral Line:
- (408) 926-8885
- Apply for CalFresh
- Second Harvest Of Silicon Valley
- Text food to 876-876
- Call Food Connection Line: 1-800-984-3663
- Bill Wilson Center Centre For Living With Dying
- Call (408)850-6145 to register or use the link above to register online
- There is a fee to attend that will be determined when you register
Services Provided:
Virtual Groups & Virtual Activities
- The LGBTQ Youth Space (Ages 13-25)
Services provided:
Individual Counseling, weekly online groups & activities
- Temporary Housing Referral Line (408)385-2400 9 am-7 pm Call here to be connected to temporary housing programs, emergency shelters, assistance to sustain current housing, and community referrals.
- If you are between the ages of 13-24, please go to the Bill Wilson Center Drop-In Center located at: 693 S. 2nd St.
Services available include:
-
- Access to basic necessities, such as food, clothing, personal care items, lockers, access to phone, and computer, access to showers, and washer and dryer.
- Connection to a Case Manager that can support with getting stable housing.
faculty & Staff
Please complete a Student Mental Health Referral Form. In case of life threatening emergency dial 911 or contact campus police (408) 270-6468.
The Case Manager or a Mental Health Counselor will respond to the student. The student can choose to participate or decline SJCC mental health resources.
Email: Elisse.Reyna@sjcc.edu to schedule a presentation.
- Available during fall and spring semester.
- Email or call to schedule a meeting for consultation.
- A trained mental health clinician can also be accessed by calling the Santa Clara County Mobile Response Team 1(800) 704-0900 & select option 2.
- NAMI 5 Common Myths about Suicide Debunked
- NIMH 5 Action Steps for Helping Someone in Emotional Pain
- LIVINGWORKS Suicide Prevention Training
- Free, online and self-paced
- Sign up for an online Suicide Prevention training
Frequently Asked Questions (FAQs)
SJCC offers the following mental health services:
- Free and confidential counseling services for students.
- Wellness workshops and support groups.
- Crisis intervention and referrals to community resources.
- Guidance for managing stress, anxiety, depression, and other mental health concerns.
Mental health services are available to all currently enrolled SJCC students.
Yes, all counseling sessions are free and confidential, in accordance with state and federal privacy laws.
If you need immediate help after hours, you can contact:
- Santa Clara County Suicide & Crisis Hotline: 1-855-278-4204
- National Suicide Prevention Lifeline: 988
- Crisis Text Line: Text "HOME" to 741741
All mental health services provided by SJCC are free of charge for enrolled students.
Yes, SJCC offers virtual counseling services to ensure students can access help remotely. Contact the office to inquire about availability.
If you are concerned about a friend or classmate, you can:
- Encourage them to contact SJCC Mental Health Services.
- Share crisis hotline numbers with them.
- Speak with an SJCC counselor for advice on how to help.
You can contact SJCC Mental Health Services by:
- Phone: (408) 288-3147
- Visiting the office in the Student Health Center (check the website for hours).