Accessibility at San José City College

Our Commitment to Access
San José City College is committed to making all events, programs, activities, and website content accessible to individuals with disabilities. We meet or exceed the requirements of Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, and California Government Code Sections 7405 and 11135.
San José City College serves a diverse community that values the varied experiences and perspectives of all individuals. SJCC strives to ensure that people with disabilities have equal access to our programs, services, and information.
Requesting Accommodations
If you are an individual with a disability and experience difficulty accessing our services or participating in our programs, you may request a reasonable accommodation.
- Students: Student Accessibility Services
- Employees: Contact Michelle McKay at michelle.mckay@sjeccd.edu
- Visitors: Contact Student Accessibility Services at sjcc.sas@sjcc.edu
Submitting Accessibility Issues
Despite our ongoing efforts to ensure digital and physical accessibility, some limitations may exist. Please contact us with any accessibility concerns. We are committed to resolving complaints in a timely manner.
- Website Issues — For help with a specific webpage or to request an existing document in an alternate
format, submit the Web Accessibility Form.
- Once submitted, your complaint is reviewed and verified.
- If an issue is confirmed, it is corrected and the page is re-verified.
- Personnel test corrected pages with accessibility checking tools.
- You will be notified once the correction is complete.
- Physical Access — For facility accessibility concerns such as elevators, disabled parking, ramps, or accessible restrooms, use the Web Accessibility Form.
- Disability Discrimination Inquiries or Complaints — Contact Dr. René Alvarez, vice president of Student Services, at 408-288-3729 or rene.alvarez@sjcc.edu.
Additional Resources
- Board Policy BP 3450 — Reasonable Accommodation
- Administrative Procedure AP 3725 — Information and Communications Technology Accessibility & Acceptable Use
- Board Policy BP 5140 — Disabilities Support Program/Student Accessibility Services Program
- Administrative Procedure AP 5140 — Disabilities Support Programs (DSP)/Student Accessibility Services Programs (SAS)
- Administrative Procedure AP 6365 — Contracts: Accessibility of Information Technology
- San José-Evergreen Community College District (SJECCD)
- Web Content Accessibility Guidelines (WCAG) — W3C WAI