Mental Health Resources

SJCC Case Management Services​

Case Management Update:

Welcome back Jaguars.  If you are a currently enrolled SJCC student that would like support with their mental health please contact the Case Manager directly via email or google voice (408) 780-8497 to schedule an appointment.  For more information about Case Management please scroll down to Case Management FAQ'S.

Please note that the Case Manager is not available outside of office hours, and is not on-call.  If you or someone you know are in active mental health crisis utilize crisis resources below. 

Crisis Resources Active crisis= Help is needed now. I or someone I know is at risk of harming themselves or someone else. 


1(800)704-0900 select option #2 
*Trained clinicians are available to respond to a mental health crisis, and to deescalate a crisis.
*Available to everyone in Santa Clara County
Go to:

(408)885-7855 8 am-10 pm

*Walk-in outpatient for Santa Clara County residents experiencing a mental health crisis and need immediate help.

  • Services include: Psychiatric evaluation, diagnosis, and treatment; Phone consultation with licensed clinical staff; Brief Medication Management services up to fifty-nine (59) days; Appropriate referral to other community resources; Walk-in care for individuals who are experiencing a behavioral health crisis and need help.
CALL 911 & ask for a CIT officer to respond and for the Santa Clara County Mobile Crisis team to be notified

Are you having suicidal thoughts or just having a hard time? Do you need  a safe, supportive knowledgable person to speak to?

Call :


Case Management FAQ's

  • Do I have to pay to see the case manager?

Case management is free and available to currently enrolled SJCC students. 

  • How do I qualify for case management?

As long as you are a SJCC currently enrolled student you can access services.  

  • What is case management for?

Case management is designed to provide support to currently enrolled students who are experiencing distress in their lives. The case manager is a mental health professional who can support students with their mental health needs. 

  • Will anyone know that I am seeing the Case Manager?

Case management is confidential. 

  • I am interested in getting counseling/therapy.  Can the Case Manager help with this?

Yes, the case manager can provide a referral when appropriate to a SJCC mental health counselor and/or support with accessing counseling/therapy in the community.  

  • What can I expect in my first appointment with the Case Manager?

The first appointment will take from 45 minutes to an hour.  Services will be explained, and you can ask questions. The Case Manager will ask you questions to assess and get a good sense of what you may need support with.  The purpose of the 1st meeting is to try to identify  goal(s) of case management.  

Are you struggling to manage stress? Here are some tips:

Establish and implement a daily routine

Put limitations around news consumption

Access news from reputable sources

Maintain a healthy sleep schedule

Incorporate movement into everyday

Seek help & support when you need it

Have fun

Take care of yourself

Utilize a regular self-care/coping-skill routine to mitigate ongoing stress

Maintain contact with friends and family to avoid feeling isolated

Think about what you did to  help yourself in the past when you were struggling, and try to do that now. 

Whats happening at SJCC?

Grocery Drive thru

2nd & 4th Wednesdays 10 am- 12 pm

Parking Lot D in front of Student Center  

No Student ID or Registration required 

FREE activities to benefit mental health & overall wellness

  • Less than 5 minute meditations focused on stress relief, calming anxiety & restful sleep.  
  • Monterey Bay Aquarium has many guided meditation videos:

Sunset Evening Meditation 

Morning Meditation with the Moon Jellies

Morning Meditation with the Open Sea

Community Resources

Covid-19 related resources


COVID-19 Reputable sources



  • For access to shelter placements you need a referral from Santa Clara County first.  Call the Santa Clara County Emergency Helpline (408) 278-6420. Referrals can take 24-72 hours.   
  • If you are between the ages of 13-24 please go to the Bill Wilson Center Drop-In Center located at 693 S. 2nd St. Services available include: 
      • Access to basic necessities such as food, clothing, personal care items, lockers, access to phone, and computer, access to showers, and washer and dryer.  
      • Connection to a Case Manager that can support with getting stable housing. 

Faculty & Staff 

  • Are you worried about a student, but  unsure if a student is in mental health crisis? Please call the Santa Clara County Mobile crisis team 1(800)704-0900 select option #2  for clinical consultation.  They can help you determine if a student is in crisis, and provide resources  

  •  Please continue to follow protocol by submitting an electronic referral.  If you know of a student who would benefit from Case Management  please submit a Student Support Referral utilizing the online Maxient system. A student is not officially referred until a student support referral is submitted. 

  • Has a student brought up that they are struggling, but you are unsure of how to talk to the student? Use this example script:

    Thank you for sharing this with me.  It sounds like you could benefit from additional support. I am not an expert regarding___________,    but I know of someone who does know about that here at SJCC who   works with students just like yourself.  Here is her contact information I   am going to follow-up with you next week to see how you are doing, and if you had a chance to contact her. I am also going to submit   an electronic referral to her so she can contact you as well. ”

Faculty members  interested in a student in a class presentation discussing mental health and wellness, and accessing SJCC mental health resources please email me directly. 

 Additional Mental Health Resources for Students, Faculty and Staff

Fall Hours:

Monday-Friday 8:30 AM-4:00 PM

Contact Information:

Elisse Reyna, LCSW

SJCC Case Manager

(408) 780-8497

  • When leaving a voice mail pleae state your name, student id, contact informaiton and best time to contact you.  

On Campus Location:

Student Center Health Clinic 
(1st floor, SC-109C)​

SJCC Supporting Page
San Jose City College