SJCC Case Management Services is a free and confidential support service offered to all currently enrolled students. This service is designed to support students who are experiencing some measure of distress in their lives.
Some indicators that you would benefit from Case Management Services are if you are currently experiencing any of the following:
- Stress
- Anxiety
- Depression
- Mood Swings
- Traumatic Experiences
- Loneliness and Isolation
- Grief/Loss
| - Sexuality- Related Issues
- Relationship Problems
- Addictive Behaviors
- Academic Distress
- Eating Concerns
- Difficulties with Focus and Concentration
- Cultural adjustment
|
Call even if you are not sure if we can help – we will connect you with the right support.
Sometimes students worry that seeking help or support may mean they are "crazy" or "weak". Recognizing that we may benefit from support, and making a plan to reach out to someone and deal with our issues effectively, is actually a way of building inner strength and empowerment.
PLEASE NOTE: I do not maintain 24-hour access to email or phone. If there is an urgent concern, please call your local police by dialing 911 or the SJCC Police Department at (408) 270-6468 and/or go to your nearest hospital emergency room.
If you are experiencing a crisis (including suicidal thoughts or plans), please contact the 24-Hour Crisis Hotline 1-855-278-4204 or text "HELLO" to 741741 to be connected to the free, confidential 24/7 crisis text line.
How Do I Make an Appointment with the Case Manager or Make a Referral?
Students
Call: You may call the Case Manager, directly at (408) 288-3151. If the Case Manager does not answer, you may leave a message on the confidential voice mailbox, and the Case Manager will return your call as soon as possible.
Email: You may email the Case Manager directly at Currently UnaviPlease provide your name and state that you would like to make an appointment. Please refrain from providing confidential details about your specific situation in the email, as it is a not a completely secure form of communication.
Drop-In Hours: The Case Manager holds drop-in hours weekly. Please refer to the calendar posted on the outside of the clinic doors for drop-in times. Please note that while you do not need an appointment to attend drop-in hours, you will be seen on a "first come first serve" basis. Drop-in hours change monthly.
Faculty & Staff
Submit an Electronic Referral: If you know of a student who would benefit from Case Management services, please submit a Person of Concern Form utilizing the online Maxient system. This is a more secure referral process than sending an email.
Call: You may call the Case Manager directly at (408) 288-3151. If the Case Manager does not answer, you may leave a message on the confidential voice mailbox, and the Case Manager will return your call as soon as possible.
How Does Case Management Work?
- Once a referral has been submitted, the Case Manager will schedule an initial intake session with you.
- During the initial intake, you will be asked to sign an informed consent to provide care and/or possible treatment.
- The Case Manager will discuss with you what you are experiencing, and current stressors that are impacting how you feel.
- We then work collaboratively to create a plan for support, which may include:
- Connecting you to off-campus resources.
- Providing you short-term crisis counseling (up to 8 free sessions).
- Referring you to off-campus, longer-term therapy through an off-campus community agency with a licensed psychologist (cost varies by agency and may be minimal on a sliding fee schedule).
Urgent Concerns or Mental-Health Related Crises
The Case Manager is available during a mental health crisis if not already occupied providing services to another student. Please call the Case Manager directly at (408) 288-3151, or stop by the Health Center.
PLEASE NOTE: The Case Manager is currently unavailable. If there is an urgent concern, please call your local police by dialing 911 or the SJCC Police Department at (408) 270-6468 and/or go to your nearest hospital emergency room.
Additional Mental Health Resources for Students, Faculty and Staff
