Welcome to the Facilities & Operations Department
The Facilities Department ensures a safe, effective and inspiring physical environment that supports and enhances teaching and learning at San Jose City College. We provide quality, professional and responsive custodial and grounds services to the college and visitors.
San Jose City College Custodians clean over 500,000 square feet of space each day. This includes classrooms, offices, restrooms, laboratories, stairways, corridors, gymnasium, locker rooms, and common areas.
Our Grounds staff is responsible for planned improvements and routine maintenance of outdoor spaces including pruning, fertilizing, mowing, cleaning and keeping the grounds free of litter and graffiti.
Groundskeepers specialize in irrigation, chemical applications and tree maintenance. They take pride in tending the highly manicured lawns, perennial plantings and color variations that accent the campus creating a pleasing and safe environment.
Our Grounds team takes care of:
Custodial & Grounds Service Request
All requests for Custodial or Grounds services should be requested through our work order Self Service System Portal, powered by TeamDynamix.
1. Select Custodial or Grounds
2. Select Create Request
3. Fill out all the fields and provide any additional information associated with your request
4. Press Request
5. You will receive a message "Request Created Successfully" and below an Incident ID number.
6. You will receive an email from "SJECCD Services" with a subject "TeamDynamix Incident Created" this email will contain all the information you entered.
7. To check the status of your ticket, select My Ticket which is at the bottom of the email "To view this request, click My Ticket."
8. You can withdraw the request, add attachment, add a comment and update your ticket
For assistance with the Self Service System Portal, please call the ITSS Help Desk at 408-270-6411 or send an email to ITSS.Helpdesk@sjeccd.edu
Definitions of priority choices
Emergency - Any condition which left unattended may cause bodily injury or property damage; unbearable environmental conditions in any occupied area; loss of electrical, heating/cooling or water/sewage service to a building or a major portion of a building; loss of essential services or equipment in housing unit areas. Please call the numbers listed at the top of this page for an emergency.
Urgent/Breakdown - Repair required within two working days to provide essential services, prevent excessive property damage, correct unsafe conditions and cover emergency conditions which are not severe enough to be classified as immediate emergency work requests.
Priority - Same as urgent/breakdown except repair required within three working days.
Routine - All other requests are classified as routine and will be completed as soon as scheduling constraints and availability of resources will allow.
Facilities & OPERATIONS DEPARTMENT Contacts
MONDAY - THURSDAY
7:30 a.m. - 5:30 p.m.
Furniture, Fixture & Equipment Coordinator
College Facilities Coordinator